Privacy Policy

At Graviss Joyllery, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide to us. By accessing or using our services, you agree to the terms of this policy.

1. Information Collection

  • Personal Information: We collect personal information you provide directly to us, such as your name, email address, phone number, billing and shipping addresses, and payment information. This information is necessary to process your orders, communicate with you, and enhance your shopping experience.
  • Automated Data: When you use our website, we may also collect information automatically through cookies and other tracking technologies, such as your IP address, browser type, device information, and browsing patterns. This helps us improve our website functionality and user experience.

2. Use of Information

  • We use the personal information you provide to:
    • Process your orders and manage your purchases
    • Communicate with you about your order status, updates, and promotional offers
    • Improve our website, services, and customer support
    • Customize your shopping experience based on your preferences
    • Conduct security checks to prevent fraud and ensure safe transactions

3. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to enhance user experience. These cookies allow us to:
    • Track how you interact with our site
    • Remember your preferences and settings
    • Show relevant ads and promotions
  • You can manage your cookie preferences in your browser settings. However, disabling cookies may affect certain functionalities of the website.

4. Information Sharing and Disclosure

  • Third-Party Services: We may share your information with trusted third-party service providers who assist us in processing payments, shipping orders, and improving our services. These providers are contractually bound to protect your data and use it only for the purposes outlined by Graviss Joyllery.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a court order, to protect the rights and safety of Graviss Joyllery and its users.

5. Data Security

  • Graviss Joyllery takes data security seriously. We use industry-standard measures, such as encryption and secure networks, to protect your information from unauthorized access, alteration, or disclosure.
  • However, please note that while we strive to use secure methods, no data transmission over the internet or data storage system can be guaranteed 100% secure.

6. Your Rights

  • You have the right to:
    • Access, update, or delete your personal information stored with us
    • Opt-out of receiving marketing communications
    • Adjust your cookie preferences
  • To exercise any of these rights, please contact our customer support team. We may require verification of your identity before fulfilling certain requests.

7. Changes to This Privacy Policy

  • Graviss Joyllery reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and your continued use of our website following these changes constitutes acceptance of the updated terms.

8. Contact Us

  • If you have any questions or concerns regarding our Privacy Policy or the handling of your data, please reach out to our customer support team at [insert contact details].

Thank you for trusting Graviss Joyllery. We are dedicated to protecting your privacy and ensuring a safe shopping experience for all our customers.